Resume
Experience
Download Resume2018 - Date
IT Support Specialist
Sesoft Technologies
Kisii, Kenya
- Developed and implemented strategic plans, resulting in steady company growth and profitability.
- Collaborated with cross-functional teams to analyze and resolve technical issues.
- Implemented and maintained security protocols for improved data protection.
- Implemented backup and recovery strategies, reducing data loss risks by 30%.
- Conducted security audits and implemented measures to enhance network security
- Offer consultant services to customers in computing.
2023 - 2024
Information Communication and Technology Intern
Ministry of Education
Kisii, Kenya
- Participated in helping schools formulate key ICT procedures and policicies to support e-learning in schools and use of the e-leaning devices.
- Supported E-Learning and content development in line with the Schemes of work.
- Perfomed data analysis to identify the key perfomeance indicators to be enhanced to achieve great learning and success rates.
- Provided line support and technical services in shools.
2022
Presiding Officer
Independent Electoral and Boundaries Commission
Nyaribari Chache, Kenya
- Trained poling clerks
- Presided over polling, counting of votes, reporting, and trained the polling clerks
2020 - 2021
Website Administrator
Biddingorbuying.com
Kisii, Kenya
- Developed the websites's sales and product's page using PHP and CakePHP framework.
- Performed database administration roles, granting and revoking user privillege and update the database on a daily basis
- Performed sales and marketing.
2021 - 2022
Cashier and Billing Agent
RAM Memoril Hospital
Kisii, Kenya
- Billed patients and updated their bills and records in the hospital management system of the hospital.
- Offered Technical and end-user support
- Offered Customer service support.
2019
ICT Supervisor
Kenya National Bureau of Statistics
Migori, Kenya
- Trained Content Supervisors and supervised the training of Enumetors.
- Offered the technical support needed in the field in terms of network administration, device configuration and troubleshooting and CAPI device administration.
Education
2024
Coursera - Google
Coursera, Online
Google Data Analytics
Professional Certificate
A six-month long course offered by Google. I learnt Data Analysis, Spreadsheets, SQL, BigQuery, Tableau, R and Data Viz. Gained hands on skills and experience in data analysis, data visualization, SQL, R which are demonstarted via the Capstone
2021
Google - Coursera Online
Coursera, Online
IT Support Professional Certificate
IT Technical Support
A six-month long technical course offere by Google via Coursera. I learnt about Operating Systems, Networking, Computer Security Infrastructure, Troubleshooting. Gained skills in computer and network troubleshooting, security and end user techical support.
2014 - 2018
Maasai Mara University
Narok, Kenya
Bachelor of Science
Computer Science
Undertook my Undergraduate studies where I learnt Structured Programming, Data Structures and Algorithms, Calculus, Digital Electronics which form the basic fundamentals of Computer Science. While in my fourth year I developed an Android application used to encrypt text messages while on transit. I implemented the algorithm using the Symmmetric Advance Encryption Algorithm in Java.
Professional Skills
Data Analysis
IT Support
Programming
Software Development
Data Visualization
Database Administration
Languages
HTML
CSS
JavaScript
Java
Python
R
SQL